What is the shelf life of your products?
We have an 18-month shelf life on most products. Our Powdered Masks & Toning Mists have a 12-month shelf life. Then, once its opened, it's 6 months. This is due to the fact we don't use synthetic preservatives in our products.
What ingredients do your products use?
Each of our ingredient lists can be found under the individual product listings. We use 100% natural, ethically sourced Australian ingredients, and strive to use organic ingredients where possible. We highlight the organic ingredients we've used under each listing.
Do your products contain chemicals or synthetic ingredients?
Nope! We're proud to say that our products are free from SLS, Parabens, Phthalates, synthetic fragrances, synthetic colours and other nasties. Even our pink clay mask is free from preservatives due to remaining in it's natural powder form!
Are your products safe for pregnant or breastfeeding women?
Yes, they are! All our products are safe for you to use as we only use naturally sourced ingredients. Our products are naturally infused by using plant, fruit and oil extracts. A full list of ingredients are available on each individual product page for complete transparency.
Are you environmentally friendly and sustainable?
Abso-bloody-lutely! We pride ourselves on being environmentally friendly, sustainable and cruelty-free and we actively enforce this across our whole brand. Our products are sent in bags sourced through Hero Packaging which offer 100% biodegradable shipping bags. Our bottles are recyclable (please remove the caps before recycling). Each order also receives a small packet of flower or herb seeds to give back to the environment, and we don't wrap any of our products in plastic.
If you find a way that we can improve this even further, let us know at email@example.com.
Are your products recyclable?
You bet! Our bottles are recyclable, however the caps and fittings do need to be removed before recycling.
Are you certified organic?
We choose to use organic ingredients where possible, however we aren't organic certified.
Do you ship overseas?
No we don't, sorry. Currently we only ship Australia wide.
Can I purchase wholesale?
Of course! If you're interested in stocking our products in your store, contact us at firstname.lastname@example.org
How do I request a refund or exchange?
You can view our refund policy here.
When will my order arrive?
You can view our estimated shipping times here.
Have any other questions?
We're happy to help! Send us your query at email@example.com.